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Important Information: After our engineers have worked tirelessly to solve all issues, we are happy to announce our servers are now fully and effectively working! 

Your school is at the heart of everything we do at soVision IT. 

We provide highly proactive ICT support for schools and nurseries in Bristol, Bath and throughout the UK minimising downtime and maximising your teaching productivity.

We know that your school is about so much more than just networks and technology. So we talk about what is important to you, what issues do you currently face which takes time away from teaching and preparation? 

Only when we understand your requirements can we start developing solutions that will remove that burden of your ICT.

There is no one size fits all with ICT support for schools, and if you're talking to someone who says otherwise, then they're probably not for you.

We provide fully tailored IT support services for schools which are moulded to each and every one of your specific requirements. 

We have various levels of support agreements available. You can opt for a simple reactive support for schools option: IT breaks, you call and we fix it or a fully bespoke and highly proactive solution that minimises downtime and maximises your productivity from your technology.

IT Support for Schools Levels

 

Basic Support

A reactive ICT support package for schools without a server                 

  • Limited support by number of hours purchased
  • Remote and telephone support
  • Same day response
  • Support cover all existing ICT hardware
  • Preferential rates on hardware and software

Semi-Managed ICT Support

A proactive support package for schools with their own infrastructure

  • Unlimited onsite support
  • Unlimited remote and telephone support
  • 4 Hour response time
  • Support cover all existing ICT hardware
  • Preferential rates on hardware and software
  • Online portal to view and analyze all support requests
  • Regular reviews on potential issues and recommendations

Fully Managed Support

A fully bespoke, proactive solution designed to minimise ICT downtime and maximise productivity

  • Unlimited onsite support
  • Unlimited remote and telephone support
  • 2 Hour response time
  • Remote management software
  • Support cover all existing ICT hardware
  • Best rates on hardware and software
  • Online portal to view and analyze all support requests
  • Proactive remote actions to maintain business continuity

Wait, There's More...

With every Fully Managed ICT Support agreement you will also get full entitlements to the following IT services for schools included in the agreement:

Eye-Spy

24/7 Round the clock monitoring system designed to spot and prevent IT problems happening before they occur.

Threat Management

Remote monitoring and management of anti-malware, e-mail & web content security solutions.

Golden Hour

Every morning a real human engineer will log into your systems to ensure everything is okay.

Backup Management

Remote monitoring and management of your backup routines.

Cavalry Assistance

What if disaster strikes? No problem, we will send additional suitably trained engineers at no additional cost.

Server Updates & Reviews

Remote, conveniently scheduled application of Windows critical updates keeping your servers safe and secure.

soVision IT is one of the leading ICT support providers for schools in Bristol, Bath and throughout the UK with over 9 years of experience in providing the best IT Services in the education industry. Contact us now on 0117 986 4026 or email us at info@sovisionit.com.

If you're looking for a professional IT Support in Bristol and for more about our complete ICT solutions contact us.

Our offices are strategically located in Midsomer Norton and Keynsham and are ideally positioned to serve business in Bath , Bristol and the Southwest.

© Copyrights soVIsion IT 2016. All rights reserved.

Line Business Services Ltd and soVision IT Ltd, Avon House, Avon Mill Lane, Keynsham, Bristol BS31 2UG. Line Business Services Ltd is a Company registered in England No. 5599751. soVision IT Ltd is a Company registered in England No 10714018