Every company will experience IT glitches from time to time. But how many problems do you need to put up with before admitting your entire IT infrastructure could do with an overhaul?
Imagine for a moment that you’re looking to renovate your house. Quite early on you realise that costs are escalating so you bypass the rewiring to focus your efforts elsewhere to get the renovation done. The finished result is impressive…until you discover that some of the lights aren’t working properly, the sockets are buzzing and the oven keeps tripping. Your house needs rewiring – urgently – and at a greater expense and upheaval than it would have cost originally.
Sound familiar? It’s an all too common scenario when it comes to the IT infrastructure of expanding businesses. Time and time again, we meet with clients whose companies have outgrown their updated tech systems and they are paying the price. Hasty patch-up jobs work out costly in the end and they’ll leave whoever is managing your IT feeling exhausted and deflated.
If you’re experiencing problems with your IT infrastructure, the chances are the work of every employee in the company will be impacted regularly, perhaps even daily. Even worse, your customers and clients will be feeling the brunt of it too, so you can add lost revenue to the list of costs that keep adding up.
When your tech isn’t operating as it should your business will be running on low efficiency. Think increased downtime, failing networks and applications, slow upload speeds, and increased risk of cyber-attacks.
What that looks like in practice depends on the type of business you have. Perhaps your cafe relies on digital devices for customer orders and transactions and it keeps failing mid-payment. You may be encountering issues with your holiday home online booking system and guests keep leaving your website before they complete the booking. Maybe your new HR onboarding software isn’t integrating properly with the old IT system and everything has to be handled manually until the issues can be ironed out.
This isn’t just about losing the odd file; your IT infrastructure is fundamental to the way your business functions and operates. Every company will have its own specific vital elements which, if allowed to fail, result in all other processes grinding to a halt.
Often when companies experience tech issues they will end up firefighting the problems and trying to fix things as and when they arise. This works to an extent but it never acts as a solution to the wider problem at stake. 9 times out of 10 it will cost you more to try and make do with an outdated IT system. What is really needed here is a deep dive into the problems you are facing, and a whole new approach and re-design of your IT infrastructure to make things work properly for your individual business.
Ultimately, this is about being able to handle your day-to-day operations successfully while also predicting potential issues ahead, and all while providing room to scale up as and when your business grows.
A completely new IT infrastructure sounds like an enormous undertaking and this is very often what prevents businesses from taking the next step forward. It can be a frightening prospect! It’s important to remember that an IT overhaul doesn’t necessarily mean starting from scratch; very often we are able to transform IT infrastructures while keeping existing equipment in place. Of course, you want to be able to trust whoever is managing the work and feel confident in their expertise, but once you’ve done your research to find the right people the whole process can be straightforward, simple, and pain-free. And it might just cost less than you think.
Once the legwork is done you’ll often find that future maintenance and upgrades are much easier too, helping to keep your IT infrastructure functioning well and ensuring your business processes are supported at all times.
If you’d like a conversation to find out a little more about the typical timescales and costs involved, feel free to get in touch. Every business is unique with different IT needs and challenges it faces, so we’d welcome the opportunity to get to know a little more about you and your business.