Explore the benefits of a fully managed IT support service in one easy package:

soVision IT provides an award winning, fully managed it support service to businesses just like yours all over the south west of the UK and beyond.

Most businesses are now entirely reliant on their IT estate, and being without those critical systems ultimately costs your business money. Finding the right partner to support your environment is more important now than it ever has been. The team here at soVision IT will work with you to understand how your business works, assess whether your IT solutions meet your needs, and most importantly how you can leverage technology to grow your business and reduce your risks.

If you want all of the benefits of an in-house IT department without having the costs, then this is the right service. As well as having access to our friendly Microsoft certified & DBS checked engineering team, you benefit from a knowledgeable account manager who will guide you through your customer journey.

Continual improvement:

If you look at the systems your business is using now vs the systems in use a decade ago, things have changed. Not only is the equipment you are using different, but you will almost certainly be using it in a different way.

Looking at the past is easy, looking to the future is a bit more tricky. This is where soVision IT’s continual improvement process is key to our customer’s success, and why we have built our entire service model around it.

• Review

  Does the system in use meets the business needs – do your systems work in the most efficient and low risk way for you? Could new technologies improve how your business operates?

• Design

  Creating a plan to ensure that your IT is fit for purpose and take advantage of new technologies that will improve efficiency and reduce risk.

• Transition

  Deliver the plan from paper to operation, ensuring minimal business impact or impact to staff.

• Operation

  Proactively ensuring that the solution delivered is working effectively, whilst supporting both the staff and environment to get the very best from your systems.

What can I expect?

When you partner with soVision IT for managed IT support you can expect:

• You will reduce your system down time. Monitoring the environment 24/7 behind the scenes means that our support team are able to identify and resolve faults before they become an issue.
• You will increase your security levels. Our engineers will review your network and measure against best practise, if there are issues then we can plan to resolve them as quickly and seamlessly as possible.
• You will get first-hand experience of our award-winning support, professional services and customer services teams. We have a number of ways that you can access our services to make it easy and work for you.
• You will only have one team to contact, no matter what the issue. As an example, if your Sage application isn’t working for you, leave it to us – we will deal with Sage for you.
• You will have one bill for services. One fee for all of your support services, same time every month. No unexpected unbudgeted costs to deal with!
• You will have a dedicated account manager. They will be able to complete business reviews with you, this helps our customers plan their IT spend and procurement.

Get in touch and let`s discuss your IT needs.