0117-986-4026

About Us

Learn about soVision IT, a Bristol and Bath technology company helping South West organisations improve IT, security, cloud, and planning.

Why soVision IT Exists

soVision IT was founded in 1999 and is led today by a senior leadership team that includes Alex Wellings, Managing Director; Brian Carpenter, CEO; Colin McCleery, Strategic Planning Director; and Justin Mawer, Technical Director. From our roots around Bristol, Keynsham, Bath, and the wider South West, we have grown around a simple idea: business technology should support the organisation, not distract from it.

Many organisations come to soVision IT after dealing with IT support that feels too slow, too reactive, or too difficult to understand. They may be losing time to recurring issues, worrying about cyber threats, questioning whether Microsoft 365 is configured securely, or struggling to get clear guidance before making technology decisions.

That frustration shaped the way we work. We focus on practical recommendations, plain-English communication, proactive monitoring, security-led support, and long-term planning that connects technology to business goals. Our clients include SMEs, charities, councils, academies, professional services firms, and other organisations that need reliable systems, stronger resilience, and a clear route forward.

Today, soVision IT brings together managed IT support, cyber security, cloud expertise, connectivity, software development, and strategic technology advice. The point is not to make IT more complicated. It is to help organisations across Bristol, Bath, and the South West make confident decisions, reduce avoidable disruption, and prepare for what comes next.

Smiling mid aged mature professional business woman banking manager, 40s female executive or entrepreneur holding fintech tab digital tablet standing in office at work, looking at pad.

How We Approach the Work

These principles describe how soVision IT supports organisations across Bristol, Bath, the South West, and beyond.

Female leader, manager or CEO with a smile, mission and vision in the office and her team in the background. Leadership, management and success with a woman boss and corporate business people at work. 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

Proactive Before Reactive

We do not see IT support as a waiting game. Monitoring, maintenance, documentation, backup verification, and regular reviews all help reduce disruption and give clients better visibility into their technology.

Security Built Into Everyday IT

Cyber security is not treated as a separate afterthought. Endpoint protection, email security, patching, Microsoft 365 best practices, user awareness, and risk reviews are part of how we help clients strengthen their overall posture.

Plain-English Guidance

Technology advice should help leaders make better decisions, not leave them confused. soVision IT focuses on practical recommendations, honest explanations, and clear next steps that connect IT choices to business priorities.

Prepared for What Comes Next

Modern organisations need systems that can support cloud adoption, automation, AI readiness, and future growth. We help clients put the structure, security, and planning in place before change becomes urgent.

Certifications & Partners

We maintain the highest industry certifications and partner with leading technology providers.
01
04
05
07
08
10
Bear logo
Csi logo 30years
Screenshot 22 7 2026 14135 www.sanctusltd.co.uk

What Our Clients Say

★★★★★

I cannot recommend Alex and the soVision IT team enough....

I cannot recommend Alex and the soVision IT team enough. For many years, they have shown a clear understanding of our IT needs and offered sound, unbiased advice as our IT consultants. During a recent emergency, their support was outstanding: responsive and proactive. We trust them and plan to continue using their service for many years ahead.
READ MORE

Great service from soVision, understood the issue, very patient and...

Great service from soVision, understood the issue, very patient and helpful.
READ MORE

The team at soVision IT is absolutely brilliant. They are...

The team at soVision IT is absolutely brilliant. They are very supportive and go the extra mile for the customer—something very rare nowadays. I can highly recommend them. Choosing them as my IT provider was the best decision I made. Jacek
READ MORE

sovision IT have the best professionals. They are friendly, efficient...

sovision IT have the best professionals. They are friendly, efficient and able to help every time I contact them. Thank you
READ MORE

Being a new customer, my experience with this company so...

Being a new customer, my experience with this company so far is very good. They were very responsive when I reported an issue, their adviced was very clear and the issue was resolved quickly. They also checked back more than once to see how I was progressing
READ MORE

helpdesk were very helpful and professionalhighly recommend for anyone looking...

helpdesk were very helpful and professional highly recommend for anyone looking for a new IT support function. 5⭐️
READ MORE

Fantastic work! Really professional.

Fantastic work! Really professional.
READ MORE

Great Company to work with, with some fantastic clients.

Great Company to work with, with some fantastic clients.
READ MORE

Excellent customer relations, very helpful advice, professional service and friendly...

Excellent customer relations, very helpful advice, professional service and friendly team. We rely on soVision IT and they have become an essential part of our business.
READ MORE

Outstanding, helpful and pleasant. Knowledgable and able to sort IT...

Outstanding, helpful and pleasant. Knowledgable and able to sort IT problems rapidly and efficiently
READ MORE

Great good quality service

Great good quality service
READ MORE

It is so much appreciated that a real person responds...

It is so much appreciated that a real person responds - promptly and with a friendly attitude - and sorts out problems quickly.
READ MORE

so vision,1st class support. these guys really do go the...

so vision,1st class support. these guys really do go the extra mile !!
READ MORE

Major Crisis with emails - dealt with immediately and efficiently...

Major Crisis with emails - dealt with immediately and efficiently - brilliant, thanks guys!
READ MORE

Had the pleasure of working with Andrew and Gareth on...

Had the pleasure of working with Andrew and Gareth on a couple of projects and was very impressed. Both eager to the extra mile with there customers and deliver a great service
READ MORE

Great IT solutions, great team! We were impressed from day...

Great IT solutions, great team! We were impressed from day one with soVision's professionalism and dedication. Duncan and Alex perfectly understood our IT needs and their suggestions where indeed the most cost effective solutions we received so far. After getting the high quality infrastructure we wanted, they managed to offer us a greater level of customer support. If you want to focus on your business needs without IT issues, call soVision.
READ MORE

good nice

good nice
READ MORE

How did we do? Great, I'm satisfied Was there anything we did that delighted you?

Delighted with the intermediate fix by Marcus and the fact that William came out so quickly and fixed the problem. He was also happy to double check things and sort out my printer. Really appreciated the help here as it felt like it was the beginning of days of problems which you were able to fix in a few hours.
READ MORE

SoVision IT Support

Just to say that the company were really helpful, especially the help desk person William Marshall. He was incredibly patient with me but we got there eventually, I couldn’t have done it without that level of IT support. If you do meet them as part of the contract management please pass on my thanks. -- Martin
READ MORE
Testimonial

If IT Has Become Harder Than It Needs to Be, Let’s Start with a Clear Conversation

Schedule a consultation with soVision IT to discuss your current challenges, security concerns, and long-term technology goals. You will get a practical conversation focused on where you are now, what needs attention, and what a better support model could look like for your organisation.